House Rules & General Information

I'm excited to welcome you to Raven Cliff. Here’s everything you’ll need to know for a smooth check-in and a fantastic stay. We’re so glad to host you. To ensure a safe, comfortable, and enjoyable stay for everyone, please take a moment to review our house rules:


๐Ÿก Raven Cliff Rental – House Rules


Check-in / Check-out:

If you need an early check-in time, we may be able to accommodate you. We do need time for the cleaners to clean the house before your arrival. 

-   Check-in: 2:00 p.m. CST (Remember this is 1 hour behind Chattanooga time, or EST)

-   Check-out: 10:00 a.m. CST

Maximum Guests: 12

Quiet Hours: 11:00 PM – 8:00 AM. Please respect our neighbors and the peaceful mountain setting.


๐Ÿšญ Smoking, Pets & Parties

- No Smoking or Vaping inside the property. You may smoke outdoors only, and please dispose of cigarette butts responsibly. REMEMBER THIS IS A WOODEN CABIN AND WOOD AND FIRE DON’T DO WELL TOGETHER.

- Pet Policy - pets are allowed, assuming you have paid the per-pet fee, which is $100 per-pet. A maximum of 4 pets are allowed. No more than two dogs and two cats. Dogs larger than 20 pounds are not allowed.

- No Parties or Events – this is a tranquil retreat, not a party venue. Special accommodations can be made if approved in writing with the owner. To inquire about any events or parties contact the owner directly.


๐Ÿณ Kitchen & Living Spaces

- Feel free to use the kitchen, but please wash dishes and clean up after yourself.

- Do not move or remove furniture without permission.

- Keep windows and doors closed when heating/AC is on to conserve energy.


๐ŸŠ Hot Tub Rules and Instructions

To ensure a safe and enjoyable experience, please follow these hot tub rules:

- Use at Your Own Risk: Guests use the hot tub at their own risk. The host is not responsible for accidents, injuries, or health issues arising from hot tub use.

- Shower Before Use: Please shower before entering the hot tub to remove lotions, oils, and other products.

- No Glassware: Use only plastic or non-breakable containers around the hot tub to prevent accidents.

- Limit Usage Time: Limit hot tub sessions to 15-30 minutes to avoid overheating or dehydration.

- No Children Under 12: Children under the age of 12 are not permitted in the hot tub. Children must always be supervised.

- No Food in the Hot Tub: Eating in the hot tub is not allowed.

- No Alcohol or Drugs: Do not use the hot tub while intoxicated.

- Replace Cover After Use: Always cover the hot tub when not in use to maintain heat and cleanliness.

- Report Issues Immediately: Notify the host immediately if the hot tub appears dirty, damaged, or is not functioning properly.

- No Pets in the Hot Tub: Pets are not allowed in or around the hot tub.

- Use Proper Swimwear: Only appropriate swimwear should be worn in the hot tub.

- No Outside dyes or chemicals: Do NOT use any shampoo, bath balms, or any outside chemicals other than the ones provided.

For more information on using the Hot Tub see the RESOURCES PAGE.


๐Ÿ”ฅ Safety

- Fireworks, open flames, and candles are not permitted indoors.

- Use the fire pit responsibly and never leave it unattended.

- Please familiarize yourself with the location of fire extinguishers and exits.


๐Ÿงน Before You Leave

  • Place used towels in the bathroom.
  • Wash dishes or run the dishwasher.
  • Take out trash to designated bins.
  • Ensure doors and windows are locked.


โŒ Violations

Failure to follow house rules may result in additional charges and/or termination of the stay without refund. We want your time at Raven Cliff Rental to be relaxing and memorable. Thank you for treating our cabin with care and respect.


๐Ÿ“ A Few Helpful Notes

- Wi-Fi Network & Password: Wi-Fi name: The Cabin / Password: 12345678

- Essentials Provided: We’ve stocked the place with everything you might need, including fresh linens, towels, and toiletries. If you need anything else, just reach out! 

- SOMETIMES previous guest turn off the breakers when they leave. IF you arrive and find the oven off and the AC "not working" please check the breaker box and ensure that all breakers are in the ON position. The box is located in the laundry room.

- The property sits right on the CST/EST border and is located in the CST time zone (1 hour behind Chattanooga time or EST). Check-in times are in CST not EST.

- The Living Room TV is connected to a sound bar. Some guests have reporting having trouble connecting to it. I've created a short video which shows you how. See the RESOURCES PAGE.

- Fireplace Instructions: The fireplace needs to have the pilot light on, if its not already on. There is a video showing how to light it on see the RESOURCES PAGE.